We stock in Califronia and depending on where you are, it takes 2-7 working days to get your cloud sofa in US. It might get a bit delay during peak seasons like black friday promotion when we have large volumn of orders to proceed.

Yes, the covers for cloud sofa is washable and we offer a wide range of colors and fabrics if you need to change the cover. Contact us for more details

Our down cushions are soft and luxurious. Models that are made from down feathers are intentionally built with a foam/down ratio that delivers the most sensual comfort experience, whilst delivering visual and comfort performance for years to come. If you use too much down, the seat will be deformed in years to come, if you use too little down, the sofa will not exhibit the amazing comfort people expect from feathers.

The cloud sofa is our most popular modular sofa. To a certain degree, we are able to customise the size of the sofa. However, we have to work in the parameters of the modular dimensions when customising the sofa. It is important to remember, the Cloud is a highly modular sofa, and as result dimensions cannot be changed as this would reduce the functionality and connectivity of each peice.

We provide the following supplier warranties against defects: The Cloud sofa has a 5 year structural on frames; 3 year on seating and mechanisms (mechanisms covered to 120 kg weight load only) and 1 year on stitching/covering.

Yes. A tracking link will be provided to you in your shipping confirmation, sent from us by email or SMS. Any lost, damaged, or delayed shipments are covered in full. Feel free to track your order with this link: Track My Order-service